After your purchase, you have 60 days from the moment you receive your package to explore the benefits of this amazing product. We truly hope that you’ll soon become one of the many customers who reach out to share the joy of their experience with us.
However, if that’s not the case and you’re not completely satisfied with your investment, you can easily request a full refund!
BEFORE requesting a refund, please make sure you’ve given the product enough time to work for you. We usually recommend that all our customers use the product for at least 3 months to properly evaluate its effects on the body before reaching a conclusion.
If you’ve made your decision and would like your money back, please follow the steps below.
Make sure you’re still within the 60-day window from the delivery date of your order. You can check your delivery date by tracking your package on the carrier’s website.
Email our support team at Support@primeperform.com and let them know you’re not completely satisfied with the product. Please write "Refund Request" in the subject line to help us prioritize your request.
Send all bottles (used or unused) to the following address. It doesn’t matter if the bottles are open or empty. Be sure to include a note with your full name, email, and (optional) order ID so we can locate and process your refund quickly.
Return address:
📦 P.O. Box 90129, Lakeland, FL 33804, United States
Please note: Return shipping costs are not covered by us.
Please be patient—we’ll process your refund shortly after receiving your returned package. You’ll receive an email confirmation once your refund has been issued. Please allow 5 to 10 business days for the refund to appear on your credit card statement, depending on your bank or credit card provider.
📩 Product Email Support: Support@primeperform.com
All emails are handled by our friendly customer service team. We’ll get back to you as soon as possible.
All rights not expressly granted herein are reserved. The statements made on this website have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, please consult your doctor before using our products.