After your purchase, you have 60 days from the moment you receive your package to explore the benefits of this amazing product. We truly hope that you will soon become one of the many customers who contact us to share the joy of your experience with us.
But, if this is not the case for you and you are not completely satisfied with your investment, you can easily request your money back!
BEFORE requesting a refund, make sure you have given the product enough time to work for you. We usually advise all our clients to use the product for at least 3 months to check its effect on the body before reaching a conclusion.
If you have made a decision and want your money back, see below how to do it.
Make sure you are still within the 60 day period from the day your order was delivered. To remember the delivery date, check the tracking number on the carrier's website.
Email our support team Support@primeperform.com and tell them that you are not completely convinced of the benefits of the product. Please add "Refund Request" to the subject line of your email to ensure your refund request is prioritized.
Send all bottles (regardless of whether they are empty or not) to us at the following address. It doesn't matter if the bottles are open or not. Please insert a note with your full name, email, and order ID (optional) so your order can be located and processed with priority.
As long as you have returned ALL bottles and packing slip, you can be assured that the refund will be processed just a few days after we receive your package.
Please note that we do not bear return shipping costs. 285 Northeast Ave, Tallmadge, OH 44278, United States
Please be patient, we will process your refund shortly after receiving your package...and rest assured, we will send you an email to let you know it has been done. It may take a while for your refund to appear on your credit card statement, depending on the bank you use or credit card company. Processing time is between 5 and 10 days.
Product Email Support: Support@primeperform.com
* Every email is handled by our friendly customer service agents and they will reply to you as soon as possible.
All rights not expressly granted herein are reserved. The statements contained on this website have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your doctor before using our products.