After your purchase, you have 60 days from the moment you receive your package to explore the benefits of this incredible product. We truly hope you'll soon become one of the many customers who reach out to share the joy of their experience with us.
But if this isn't the case for you and you're not completely satisfied with your investment, you can easily request a refund!
BEFORE requesting a refund, make sure you've given the product enough time to work for you. We usually advise all our customers to use the product for at least three months to see how it affects their body before making a final decision.
If you've made a decision and want your money back, see below for how to do so.
Make sure you're still within the 60-day period from the day your order was delivered. To remember the delivery date, check the tracking number on the carrier's website.
Email our support team 📩 support@primeperform.com and tell them you're not completely convinced of the product's benefits. Add "Refund Request" to the subject line of your email to ensure your refund request is prioritized.
Please send all bottles (used or unused) to the following address. It doesn't matter if they're open or empty. Remember to include a note with your full name, email address, and, if you have it, the order number. This will help us locate your information and process your refund more quickly.
Return address:
📦 PO Box 90129, Lakeland, FL 33804, United States
Once we've received all the bottles along with the note, we'll process your refund. This usually takes just a few days.
Please be patient, we'll process your refund shortly after receiving your package... and rest assured, we'll send you an email to let you know it's been processed. Your refund may take a while to appear on your credit card statement, depending on your bank or credit card company. Processing time is between 5 and 10 days.
Product Email Support: Support@primeperform.com
* Each email is handled by our friendly customer service agents and will respond to you as soon as possible.
All rights not expressly granted herein are reserved. The statements contained on this website have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.
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