When you decide to purchase Prime Perform or related products, your order will be automatically shipped after you complete the order form and your payment is confirmed.
Within 60 hours, you'll receive an email with your tracking ID and a personalized link that will allow you to check your shipment whenever you want.
After receiving this email, you can rest assured that your order is on its way to you and will be delivered to the address you provided as soon as possible, as guaranteed by our trusted shipping partner.
We'll make sure you only receive top-quality products, as your health and satisfaction with our supplements is our business goal and identity. If you have any questions at any time, just let us know by emailing us at this address. Support@primeperform.com
| Delivery address | Shipping costs | Shipping time |
|---|---|---|
| USA | FREE | 5-7 business days |
| Mexico | $17 | 10-15 business days |
We treat every order with the utmost care and want everything to be shipped as quickly as possible. Sometimes, no matter how hard we work, things are beyond our control. Considering everything going on in the world right now, there may be delays due to customs. While this isn't our fault, we'd like to show our appreciation for your patience by starting the guarantee period from the moment of delivery, in case the international shipping time is exceeded.
Here's a list of the most frequently asked questions about shipping policies and order status. Review them, as they'll help you quickly find the answer to your questions.
We'll deliver your ordered products wherever you want. You can order them at home or work, anywhere you have a physical address.
Yes. Simply choose a different billing address on your order form and provide us with both addresses.
According to most of our customers, domestic packages arrive within 5 to 7 business days after placing the order.
Nothing at all! The delivery service is on our side, and as a token of our gratitude and trust, you'll be satisfied with your order.
Yes, you can. Within 60 hours of placing your order, every business day, you'll receive an email with your tracking ID and a link. Click on that link to check the status of your order at any time.
First of all, you shouldn't worry. If you realize you accidentally placed an order to the wrong shipping address, please email us as soon as possible so we can make the appropriate changes, ensuring you can receive and enjoy the products you ordered. You can reach us online any day of the week at Support@primeperform.com.
We support our customers every step of the way. So, if you have questions about the product, your order, or the shipping process, we're here to help. Just email us, any day of the week, at Support@primeperform.com.
All rights not expressly granted herein are reserved. The statements contained on this website have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.
EN 
ES_CO